Customer service

Delivery & Returns

Clear delivery choices and straightforward support for every Camping Master SL order.

Island-wide delivery

We deliver camping products across Sri Lanka. Your available delivery method and location-based charge are shown during checkout after you enter the delivery postcode.

Free local pickup

Choose Free Local Pickup at checkout and wait for confirmation that your order is ready before visiting our Colombo pickup point.

Return support

If an item is damaged, incorrect or unsuitable, contact us promptly with your order number and clear photos. Our team will explain the available return or exchange options.

Before you order

What to expect

01Choose delivery or pickupCheckout displays the options available for your location.
02Receive order confirmationWe review stock, delivery information and your selected payment method.
03Inspect your orderCheck the package and product as soon as practical after receiving it.
04Contact us if you need helpKeep the product, packaging and proof of purchase while we review your request.

Need assistance?

Talk to our team before you order.